SMS Program

SMS Consent & Opt-In Details

Last updated: March 29, 2026

1. How Customers Opt In

Customers opt in to receive SMS messages from Otto Power Company during the inspection booking process at ottopower.co. The opt-in flow works as follows:

  1. The customer generates a ballpark solar quote by entering their property address.
  2. The customer proceeds to book a site inspection and enters their contact details (name, email, phone).
  3. The customer selects "Text" as their preferred contact method.
  4. An unchecked-by-default SMS consent checkbox appears (shown below).
  5. The customer may check the box to opt in. Checking the box is not required — the customer can proceed with "Text" selected whether or not the box is checked. SMS consent is entirely optional.

2. Consent Checkbox (Exact Reproduction)

The following is the exact consent checkbox as it appears in the checkout flow. It uses the same styling and language as the live site. The checkbox is always unchecked by default. Checking it is optional — customers can proceed without opting in.

Preferred Contact Method

Email Phone Text

↑ This checkbox is unchecked by default. Checking it is optional — the customer can proceed without it.

3. Key Compliance Details

  • Unchecked by default — The checkbox is never pre-checked. Customers must actively opt in.
  • Not required for purchase — SMS consent is entirely voluntary. Customers who select "Text" as their preferred contact method can complete the booking process without checking the SMS consent box. Customers may also choose "Email" or "Phone" instead.
  • Brand identification — The consent language identifies "Otto Power Co" as the sender.
  • Message types disclosed — Account notifications, 2FA codes, and updates.
  • Frequency disclosure — "Message frequency varies."
  • Rate disclaimer — "Message and data rates may apply."
  • Opt-out instructions — "Reply STOP to unsubscribe."
  • Help instructions — "Need assistance? Text HELP."
  • Legal links — Links to Privacy Policy (Section 5: SMS/Text Messaging) and Terms & Conditions (Section 7: SMS Communications).

4. SMS Program Details

Program Name Otto Power Co Project Communications
Message Types Inspection scheduling, project updates, appointment reminders, customer support responses
Message Frequency Varies based on project activity
Opt-Out Reply STOP to any message
Help Reply HELP or email info@ottopower.co
Carrier Rates Message and data rates may apply

5. Related Policies

  • Privacy Policy — Section 5 covers SMS/Text Messaging data handling, opt-out procedures, and phone number usage.
  • Terms of Service — Section 7 covers SMS Communications terms, consent requirements, and opt-out rights.

6. Contact

For questions about our SMS program or to manage your SMS preferences:

Otto Power Company
Email: info@ottopower.co
Location: Northern Indiana